Operations CRM
The operations console your team actually works in.
Most prop firms run operations out of some combination of a generic CRM, a spreadsheet and the trading vendor's admin panel. It works until volume arrives, at which point the spreadsheet becomes the real system of record and nobody can prove why a decision was made.
The Nexus operations console is built for the specific work of running a funded-trader firm, and it reads the same account record as trading and risk — so a payout reviewer, a risk operator and a support agent are looking at one truth.
Built for prop operators, not adapted from generic CRM
Full account lifecycle
Evaluation, funded, breached, archived and reset states as first-class transitions with the evidence behind each one retained.
Internal risk management
An operator-facing risk view bound to real account state, rather than a spreadsheet reconstructed after the fact.
Payout review
Eligibility, fraud checks, approval and archive in one queue, resolving against the account the risk engine already ruled on.
Automated transactional email
Program, account and payout events drive the messages traders receive, so communication cannot drift from system state.
Trading platform integrations
Provider-neutral connections so the operating system is not hostage to a single trading vendor's roadmap.
Customer management
One customer record spanning identity, accounts, orders, agreements, payouts, support history and affiliate attribution.
An internal risk engine, not a spreadsheet
The difference matters most on the day a trader disputes a breach. If the rule that fired can be shown against the account state at that moment, the conversation is short. If the operator has to reconstruct it from exports, it is not.
Because rules, account state and breach records live together, review is a read rather than an investigation. The design reasoning is set out in where prop firm risk authority lives.
Drive repeat purchases in-house
Competition creation
Build competitions, seed leaderboards and issue awards from the console, with entries and results attached to real accounts.
Marketing capabilities
Segment on real account and lifecycle state — not a stale export — and run campaigns against it with exclusions that hold.
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Platform
One platform connecting the branded trader experience with CRM, risk, fraud prevention, payouts and support so every team works from the same account context.
ReadRelated
Trader dashboard
Give traders one responsive dashboard for accounts, plans, payouts, competitions, education and trading access, all under your own brand and domain.
ReadRelated
Fraud prevention
Combine identity, financial and trading-risk signals with operator review and shared network intelligence to stop coordinated trading and payout fraud.
ReadNext step
Migrate a platform
Move off a fragmented or failing vendor stack with a migration plan covering accounts, balances, trading history, payouts and customer identity.
ReadWalk your operations team through it.
Bring the workflows that currently need a spreadsheet. Those are the ones worth testing.